Our organization was founded in 2002 and is a full-service clinical reference laboratory known for its industry-leading service and excellence. Our outstanding reputation has been earned by continuously meeting the needs of our physician clients and their patients. Lenco Diagnostic Laboratory Inc. is a Preferred Provider for many major HMO’s, PPO’s and conventional insurance plans, such as Aetna, Atlantis Health Plans, Amerigroup , Oxford, United Healthcare, Medicare, and MagnaCare to name a few. Lenco Diagnostic is a Medicare approved Independent Diagnostic Testing Facility that provides diagnostic laboratory testing and supplemental services for HMEs.
Our organization is unique within the industry with respect to the quality of people who have chosen to work with us. As we strive to provide a top quality working environment for our employees, most have been with us for many years. We believe that this attitude becomes transparent in our work ethic, quality of service, and care we deliver to all of our clients, partners and insurance agencies.
Our people are some of the finest in the industry and have the best credentials, work experience, and professionalism available. Our attitude is one of compassion, caring and a drive to give the best possible care. We deal with every doctor, and their patients, the way we would want our loved ones treated. Our customer service department is focused on meeting the needs of our clients, and our turnaround times are among the best in the industry. We work hard to get things done correctly, first time and every time without excuses. We are tireless in our desire to be the best, to have a person answer every phone call (not a machine that requires endless button pushing), and to become a resource for our clients and to help them grow their practices and give their patients the best care possible.
Clinical laboratory testing has become somewhat commoditized. For the most part, all labs process a CBC the same way, and turn the results around quickly and efficiently. If all that we offer is that same level of service, then no doctor would switch. We have been successful because we are different. We offer personalized service, face to face contact, and the ability to think outside the box. We have also invested heavily in our IT department to enable our clients to access their patient’s results from anywhere there is a secure connection to the internet.
If you have a question about any other carriers, please feel free to contact either your Representative or our Client Service Department at 718-232-1515
