FAQ for Lab Testing

Patients cannot order tests themselves due to state regulatory requirements. If you are interested in having a specific laboratory test performed, please ask your healthcare provider if the test is appropriate for you, and if he/she can order the test(s) for you.

Our clinical laboratory testing services include: blood tests, body fluid testing, tissue pathology and cytology, health screening and monitoring tests, drug screening and testing as well as gene-based testing (genetic testing).

Lenco has many convenient locations (Patient Service Centers) for collection of specimens. Information regarding addresses, hours of operation and directions are listed for each location.

Appointments are not required, however, for individuals who like the ease of scheduling at a location, we offer online appointment scheduling. This enables you to choose a date and time that is convenient for you.

If you prefer to walk-in for service, please keep in mind that our locations are busiest in the early morning with patients who are required to fast for testing. You may wish to consider arriving after 10AM because after that time, your wait will usually be shorter.

In order to expedite your visit, please bring a completed test requisition or prescription from your healthcare provider and a copy of your medical insurance card.

To see the days and hours the location is open, maps and driving directions, please see our Patient Service Center listing.

Some blood tests do require fasting prior to having your blood drawn. Please contact your healthcare provider to determine his/her requirements for your specific testing.

Depending on the testing performed, most tests are completed and reported to your ordering healthcare provider within about 24 hours of receiving the sample for testing. Certain tests take several days to weeks to perform. Results are sent directly to the ordering healthcare professional. Please ask your healthcare provider to contact you when your test results have been received.

1. There are several ways to access your lab test results:
   You can receive your test results on your computer, tablet or smartphone. Visit patients.lencolab.com for more information.
2. Once you've created your account, before you can begin to see results, we must verify your identity.
   • Patient privacy is very important to us, so we verify all information submitted to ensure that only the verified patient can access their account.
   • This verification can take up to 3 business days, and we will notify you when the process is complete.
   • OR You may receive your test results directly from your physician. If you want a copy of previous test results you can ask your physician to send you a copy.

Visit FAQ for Billing for billing-related questions and answers.

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