FAQs about the Patient Portal

Viewing Your Results

To access your report when available, please create an account by clicking on the ‘Sign Up’ button at https://patients.lencolink.com. You will then be prompted to enter your information. Make sure to enter the same name and date of birth provided at the facility that collected your sample. Upon clicking on ‘Submit’, if we have a record of your test, your account should be activated immediately and you will have access to all your test reports processed at our laboratory.

Note: The email address used to create an account need not belong to the patient being registered. For example, if you are creating an account for your child, you can register this account with any email address that was not used previously on our website.

Viewing Family Members’ Results
Understanding Your Report
Navigating the Portal and Lenco Patient App